The rules for using Rizono. Please read them — they're written to be clear, not confusing.
Last updated: October 26, 2026
Important: Rizono gives general fitness and nutrition information, not medical advice. Check with a doctor before starting a new diet or exercise plan, especially if you have a health condition, are pregnant, or are recovering from an injury.
1Agreement to these terms
These Terms & Conditions are an agreement between you and Rizono ("Rizono", "we", "us") for using the Rizono website and apps. By creating an account or using Rizono, you agree to them. If you don't agree, please don't use Rizono.
How we handle your personal data is explained in our Privacy Policy, and what we store on your device in our Cookie Policy.
2Who can use Rizono
You must be 18 or older. If you are under 18, you may use Rizono only with the consent and supervision of a parent or legal guardian, who accepts these terms on your behalf.
Bookings, payments and partner accounts (gyms, trainers, suppliers) are for adults only.
You must be legally able to enter into this agreement and must not be barred from using Rizono under any law.
3Your account
Give accurate details and keep them up to date — your targets depend on them.
Keep your login details safe. You're responsible for activity under your account.
Tell us straight away if you think someone else has accessed your account.
One person, one member account. Partner accounts must represent a real gym, trainer or business.
You can delete your account at any time from Settings.
4What Rizono provides
Rizono includes a calorie and nutrition tracker (with food photo scan), step counting and activity recording, an exercise library, an activity feed and chat, discovery of gyms and personal trainers, and an equipment marketplace.
Rizono is currently free for members. If we introduce paid features, we'll show the price clearly and you'll only pay if you choose to.
We keep improving Rizono, so features may be added, changed or removed.
Some features need an internet connection, certain permissions or the Android app.
5Health & safety disclaimer
Calorie, macro and water targets are estimates from standard formulas and the details you enter. Everyone's body is different.
Food photo scans are AI estimates and can be wrong. Always check them before adding.
Exercise guides are general instructions. Use correct form, start light and stop if you feel pain, dizziness or discomfort.
Health-condition settings only adjust targets in a general way — they don't replace advice from your doctor or dietitian.
You use Rizono's information and exercise content at your own risk.
6Gyms, trainers & suppliers
Gyms, personal trainers and equipment suppliers on Rizono are independent businesses. We don't employ trainers, own the gyms listed, or sell the products in the marketplace.
Partners are responsible for their facilities, services, qualifications, prices, products and conduct, and must keep their information true and up to date.
Any membership, training session or purchase is an agreement between you and the partner.
For marketplace orders, the supplier is the seller and is responsible for delivery, returns and warranty.
Partners must also follow any partner terms we give them when they register.
7Payments & cancellations
Prices for memberships, sessions and products are set by the partner and shown before you pay.
Bookings cancelled within 24 hours of the start time are non-refundable, so partners are fairly paid for reserved time — unless the partner's own policy says otherwise.
Other refunds follow the partner's policy and applicable consumer law.
Applicable taxes are added where required.
8Your content & feedback
You own the content you post — like photos, feed posts, comments and reviews. By posting it, you give us permission to store, display and share it with the audience you choose, as needed to run Rizono. You must have the right to share it, and you're responsible for it.
If you send us ideas or feedback, we may use them to improve Rizono without owing you anything.
9Acceptable use
Please don't:
Post anything illegal, hateful, harassing, sexually explicit, defamatory or misleading.
Pretend to be someone else, or post fake reviews, listings or qualifications.
Spam other users or partners, or use Rizono for unrelated advertising.
Try to break, overload, scrape or reverse-engineer Rizono, or get around limits or security.
Use someone else's account or personal data without permission.
10Free limits & rewarded ads
Some features have a free daily limit, such as food photo scans. Where available, the Android app may let you choose to watch a short video ad to unlock more, up to a daily maximum. Limits and rewards may change, and unused rewards don't carry over to the next day. In the Android app, creating a workout plan with our plan maker, a basic diet plan or the free AI diet plan may also ask you to watch a short video ad first; a video only starts when you tap to watch it.
11Notifications & messages
We send service messages about your account, security and changes to these terms. Reminders and other notifications are sent only if you turn them on, and you can switch them off at any time in the app or your phone settings.
12Our intellectual property
The Rizono name, logo, app design, code, exercise animations, articles and other content we create belong to Rizono. You may use them only to use Rizono yourself. Don't copy, resell or redistribute them without our written permission.
13Third-party services
Some features rely on other companies' services, like Google sign-in, maps and payments. Their own terms apply when you use them, and we aren't responsible for their services or content.
14Suspension & termination
You can stop using Rizono and delete your account at any time. We may remove content, or suspend or close accounts, that break these terms, harm other users or partners, or are used for fraud. Where reasonable, we'll tell you why.
15Disclaimers
We work hard to keep Rizono accurate and available, but it is provided "as is" and "as available". We don't promise it will always be error-free or uninterrupted, or that you'll achieve a particular result such as weight loss or muscle gain.
16Limitation of liability
To the extent allowed by law, Rizono is not liable for indirect or consequential losses, or for injuries, health problems or property loss arising from your workouts or diet, or from services and products provided by gyms, trainers or suppliers. Nothing in these terms limits rights you have under Indian law that cannot be limited.
17Indemnity
If someone makes a claim against Rizono because of content you posted, your misuse of Rizono, or your breach of these terms or the law, you agree to cover the reasonable losses and costs this causes us.
18Governing law & disputes
These terms are governed by the laws of India. If there's a problem, please contact us first — most issues can be solved quickly. Any dispute we can't resolve together will be handled by the competent courts in India.
19General
These terms, together with the Privacy Policy and Cookie Policy, are the whole agreement between you and Rizono about using Rizono.
If any part of these terms can't be enforced, the rest still applies.
If we don't enforce a term straight away, we haven't given up the right to do so later.
You can't transfer your account or these terms to someone else. We may transfer them if Rizono's business is reorganised or sold.
20Changes to these terms
We may update these terms as Rizono changes. We'll update the date at the top and tell you in the app about important changes. If you keep using Rizono after an update, you accept the new terms.
21Contact & grievance officer
Questions about these terms, or want to report content or a user that breaks them? Contact our Grievance Officer. Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we acknowledge complaints within 24 hours and aim to resolve them within 15 days.