How can we help you?

Tap Sign up and use your email, or choose “Continue with Google”. The same account works on the website and the Android app.

On the login screen tap “Forgot password” and follow the steps sent to your email. If you signed up with Google, just use “Continue with Google”.

Go to Settings → Privacy → Delete account. Your account is scheduled for deletion after a 30-day grace period, and you can cancel any time before then from the same screen. You can also ask us to do it from the Contact page.

We calculate your resting burn (BMR) from your age, sex, height and weight, multiply it by your activity level, then adjust for your goal. Read the full explanation in our blog post “How Rizono works out your daily calories”.

The activity level you picked already includes your usual workouts. Adding each logged workout again would count it twice and tell you to eat more than you need. Burned calories are still shown so you can see your effort.

Those numbers show what you’ve eaten today, out of your target. They start at 0 each day and fill up as you log meals.

Open the tracker and tap the reset button at the top. Go through the quick setup again and your targets update straight away.

In the Android app, tap the camera button and take a photo of your meal. Rizono estimates the foods and portions — check them, adjust if needed, then add them. You get a few free scans each day.

Try a simpler name (e.g. “dal” instead of a brand). If it’s still missing, tap “Suggest this food” and we’ll add it.

Make sure Rizono has the “Physical activity” permission and that battery optimisation is turned off for the app in your phone settings. Then open the Steps screen once.

Go to Activity and tap Record. Allow location access, choose your activity and press start. Press finish to save it.

Yes. On the Steps screen choose “Connect Google Calendar”. Rizono only creates and updates its own “Rizono Steps” calendar — it can’t see your other calendars.

Allow notifications for Rizono and turn off battery optimisation for the app. Some phones also need “Auto-start” enabled.

Open Gyms and allow location, or search by your city. Open any gym to see photos, plans, timings and how to contact them.

Open Trainers, choose a profile and use the call or message buttons on their page.

Visit the Partner with Rizono page and choose Gym Owner, Trainer or Equipment Supplier to create your partner account.

No. We never sell your personal data. Your health information is only used to power your own targets and reports. See our Privacy Policy for details.

The Android app can show a short optional video ad when you unlock something extra — like more food photo scans after your free ones for the day, or a downloadable food plan report. You only see one if you choose to unlock it. Ads are shown through Google AdMob.